By confirming the booking by making the payment online or the invoice amount to our account you accept our cancellation policy (page 2).

Full payment is required to confirm booking.

Payment to be done by online, bank transfer as for the details provided in your invoice.

Client must bear all local & foreign bank transfer fees and/or credit card surcharge when arranging payment

Clients are required and responsible for arranging a travel insurance covering illness, injury, death, loss of baggage and personal items incl. theft, cancellation and curtailment. By confirming your booking, you confirm to us that you have arranged such insurance. Shehan Safaris cannot be held responsible for any of the above.

Shehan Safaris recognizes that circumstances can change. In the event that you must cancel your holiday, Shehan Safaris will be entitled to retain part of the payment made by you as compensation for reserving the dates for your holiday (at the exclusion of another client), the work preparing itinerary, administrative expenses and local costs utilized to secure your holiday (i.e. non-refundable park entrance fees). The compensation amount will differ according to the advance period of notification. Whether due to health problems, changing personal circumstances, or owing to security concerns (for example should the appropriate governmental body in your country advice against travel to Sri Lanka), Shehan Safaris will guarantee the following refunds:

6 weeks or more before arrival: 75% of the performa invoice value (excluding transfers to and from Ajith Safaris to other parts of the country) to be refunded.

Less than 6 weeks and more than 4 weeks before arrival: 50% of the performa invoice value (excluding transfers to and from Ajith Safaris to other parts of the country) to be refunded.

4 weeks or less before arrival: There will not be any refund.

Clients must bare all local & foreign bank transfer fees and credit card commissions if any for a refund.

Any party wishing to cancel a confirmed booking with Shehan Safaris must notify the company in writing (via email). The cancellation date is timed from when Shehan Safaris first receives notification of a cancellation request. We will return all monies due as soon as possible or, should you prefer, offer you a suitable alternative date for your consideration. In the latter event, 100 % of booking fees paid will be set aside and utilized for a future booking.

Shehan Safaris will have no liability to pay compensation to you for any failure to properly fulfill the contract, where the failure is attributable to you. Examples would be that any member of your party is unable to travel for reasons such as failing to take his/her passport with him/her, or traveling on a passport which does not meet the requirements of entry into Sri Lanka, or to get a required tourist entry visa. Shehan Safaris assumes no responsibility for any loss or damage to property or for injury, illness or death, for any damages or claims however so caused arising directly or indirectly from war, riot strife, industrial dispute, contact with wild animals, terrorist activity, actions of governments or other state bodies, unavoidable technical problems with transport, machinery or equipment, delays, power failure, natural disaster, tsunami, fire, adverse weather conditions or levels of water in rivers, accidents from the time of pick up to drop down at Shehan Safaris, or Acts of God.

Your personal safety is our prime concern, which we take very seriously, at all time. In the event that Shehan Safaris must cancel your holiday due to natural disaster, unforeseen circumstances and other force major events outside the control of Shehan Safaris, we will guarantee the following refunds:

We cannot be held liable for any incidental expenses that you may incur during arrangements for a holiday that is subsequently cancelled due to circumstances outside of our control including Act of God.